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Category Archives: Design

  1. Amazon’s Commingling of Questions March 27, 2017

    Posted in Delighting Customers, Design, Usability.

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  2. Who to Blame for Password Management Problems June 19, 2016

    Posted in Design.

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  3. Apple Store’s Doors’ Ignores May 28, 2016

    Posted in Design.

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  4. How to Win Customers With a Dab of Glue or Two February 13, 2014

    Posted in Design, Innovation.

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  5. Be Lighter Than Air December 22, 2012

    Posted in Design, Usability.

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  6. Be Better Than Free November 22, 2012

    Posted in Design, Innovation.

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  7. Polish, Perfectionism, and Presentations September 16, 2012

    Posted in Design.

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  8. Design Rule #005—Follow the Specifications September 9, 2012

    Posted in Design.

    1 comment
  9. Innovation Inspiration #024—Read 10-Year-Old Books September 1, 2012

    Posted in Design, Innovation.

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  10. Design Rule #004—Obsess Over Tiny Corners August 12, 2012

    Posted in Design.

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  11. Design Rule #003—Go With the Flow August 1, 2012

    Posted in Design, Usability.

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  12. Design Rule #002—Good Enough Isn’t Really Good Enough July 27, 2012

    Posted in Design.

    2 comments
  13. Design Problem Debugging Rule #001: Turn it Upside Down July 21, 2012

    Posted in Design.

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  14. Book Review—The CIA’s Greatest Covert Operation July 16, 2012

    Posted in Design, Leadership.

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  15. I Learned About Design From That: Locked Myself Out of the Office June 22, 2012

    Posted in Design, Innovation, Personal.

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  16. Innovation Inspiration #005—Share Incomplete Work June 8, 2012

    Posted in Design, Gadgets, Hardware, Innovation, Personal, Symbols.

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  17. Seeking Innovation from Copying May 19, 2012

    Posted in Design, Innovation.

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  18. Stealth Trade Shows May 19, 2012

    Posted in Design, Usability, Web.

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  19. Inspiration Really Does Come From Bright Sparks May 18, 2012

    Posted in Design, Innovation.

    1 comment
  20. How to make scheduling an appointment confusing May 13, 2012

    Posted in Design, Software, Usability.

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  21. The profit in designing great May 8, 2012

    Posted in Design, Easy, Usability.

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  22. The Long Tale of the Caliper: Part 1 May 5, 2012

    Posted in Design, Standards.

    1 comment
  23. Tailless Mice on Glass April 29, 2012

    Posted in Design, Easy, Hardware.

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  24. Aesthetics over Information = Confusion April 20, 2012

    Posted in Design, iPhone, SMS, Telephones, Usability.

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  25. Simplicity Through Obscurity is Bad April 15, 2012

    Posted in Design, Easy, iPhone, Software, Usability.

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